Shipping policy
Thank you for choosing Ninfa Skincare. We are pleased to offer Standard Delivery to the following countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, France, Germany, Greece, Hungary, Ireland, Italy, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain.
Shipping Rates
- Italy €6.90, Free Shipping on orders over €69
- Bulgaria and Romania €3.58, Free Shipping on orders over €40.39
- Rest of EU €11.90, Free Shipping on orders over €120
Processing Time
- Upon receiving your order, you will be promptly sent an order confirmation email. All orders are processed within 48 hours (excluding weekends and national holidays).
- Once your order is dispatched, you will receive a shipping confirmation email, complete with tracking details.
- While we strive to process and fulfill orders as quickly as possible, high demand or special promotions may cause slight delays. We will always ensure your experience remains seamless and swift.
Order Tracking
- After your order has been shipped, you will receive a confirmation email with tracking details. You can easily track your order's progress via the carrier's website, ensuring complete visibility.
Delivery Times
- Italy: Your order will typically arrive within 4-6 business days from dispatch (allow extra 1-2 business days for islands), ensuring prompt delivery to your address.
- Bulgaria & Romania: Your order will typically arrive within 2-4 business days from dispatch, ensuring prompt delivery to your address.
- Rest of EU: Delivery is generally expected within 5-7 business days, though please note:
- For Ireland, Portugal and Spain, delivery times may extend to 5-11 business days.